Anderson & Howard (A&H) Electric

Since 1964, A&H Electric, a family owned business, has provided electrical services to the Southern California market with a focus in Orange County. Its dedication to delivering outstanding customer service has earned A&H recognition as a valuable strategic partner.

When an emergency strikes at one of Anderson & Howard Electric’s customers, Teletrac is there to help the company solve it quickly.

“We’ve cut the time it takes to make a decision on handling emergency calls by 80 percent,” says Ben Richey, project manager for the Los Angeles-area commercial/industrial electrical contractor.

“With a click of the mouse using the Fleet Director® system, we can immediately see which one of our 24 trucks is closest to a trouble spot. Then we can formulate a plan of attack for the emergency.”

That faster response is helping to improve the company’s customer service. Richey says his company realized a return on their investment in the Teletrac system quickly.

“We were very proud of our Teletrac system, so we told our insurance carriers about it,” he says.“The resulting cost savings from our vehicle insurance carrier by itself, made the system pay for itself in about six months. Then, the improvements in driver productivity and operational efficiencies, were an added bonus.”

Teletrac also helps the company track after hours service calls, confirm payroll reports, and provide extra security in case of vehicle theft.