Celebration Limousines Inc.

Celebration Limousines Inc. has been in business since 1984 and with more than 450 worldwide affiliates, Celebration maintains a sensational fleet of ground transportation passenger vehicles. Offices are located in Los Angeles, minutes from the motion picture studios, and in Chicago, only miles away from the Chicago Loop. Its reputation as the "Red Carpet" limousine service results from its focus on providing outstanding customer service.

What do you get when you combine powerful dispatch software, Teletrac ‘s advanced Fleet Director system, and a sophisticated reservation system?

“Complete peace of mind” according to Todd Causley, owner of Chicago-based Celebration Limousines, Inc.

This peace of mind comes from the integration of FASTTRAK Livery Systems’ dispatch and reservations software with the Teletrac Fleet Director system. This configuration of Fleet Director combines real time GPS vehicle location reporting, fleet management software, and 2-way wireless communications with an automated, on-line compatible, reservation system.

This integration allows Celebration to fully automate many routine, time-consuming administrative functions, letting the company focus on improving customer service, reducing operations expenses and increasing driver productivity.

Todd highlights the Company’s experience with Teletrac:

• Customer Service:“Over 90% of Celebration’s business comes from corporate accounts. Airport transfers are critical. With Fleet Director, we know where every car is and when they will arrive. If there’s a flight delay, we can re-assign a car and make use of this asset versus having a driver and vehicle wasting time by waiting around for an hour or two. We can always tell our customers exactly when the car will arrive. That, and the added security Fleet Director offers is a competitive advantage when transporting senior level executives. We also work with a number of movie and television companies. They are very demanding. With Fleet Director, we can easily accommodate their ever-changing schedules. They appreciate that and that’s good for business.”
• Operating Expenses:“Being able to dispatch the closest available car to a location saves fuel and driving time. We can also generate reports that track each driver’s activities. Excessive idling, speeding, taking a ‘scenic’ route, can all increase costs. With Fleet Director, we can immediately take corrective actions that are based on facts.”
• Productivity:“We have seen a 30% increase in the average number of trips per day without adding cars or drivers. That level of payback is awesome!”

Todd summarized his experience with Teletrac by saying,“This integrated system more than pays for itself every day by giving us complete peace of mind and a 30% increase in the average number of trips per day with no new cars or drivers’”