Texas Concrete Materials

"There’s no comparison between ‘Before Teletrac and After Teletrac’. The key dividends we’ve seen are lower fuel consumption levels, lower labor costs, more loads per day per driver, automation of many driver and dispatch functions and overall efficiency because of detailed operational reports.” Learn about the benefits of using Fleet Director.

Mike Barras, operations manager for Texas Concrete Materials (TCM), controls his 50- truck fleet with the precision of a military drill team commander.“You have to. Concrete is a perishable commodity. If it sits too long, it’s an expensive disaster,” said Mr. Barras.

Before Teletrac, TCM used 2-way radios. Information was based purely on driver’s input which was often inaccurate. There was a constant stream of chaotic chatter between drivers and dispatchers.

With Fleet Director and 2-way messaging plus vehicle and location monitoring, dispatch is automatically notified of all vehicle movement and when trucks start discharging their loads. This has made dispatch and routing communications much more effective and has dramatically reduced miscommunications and the chaotic environment.

Fleet Director is also credited with improving customer service levels. Mr. Barras said,“When a customer calls about his load, we can tell them exactly where their truck is, how fast it is going and when it should arrive on the job site. Conversely, we can reach out to the customer. We can be proactive if we see a problem developing – anything that might affect the delivery time. They really appreciate that.“

As an added bonus, billing disputes over truck arrival times, wasted or out-of-route miles, and unsafe driving practices have all been virtually eliminated.