Distribution

We understand the challenges that face the Distribution industry and we have the solutions

 


Distribution

It’s very demanding. Superior service levels to meet while you keep costs under control. Here's how some of our Distribution customers have been helped by Fleet Director.

 

ISSUE:
Do you know exactly what each driver is doing right now?
TOOLS:
On-Site By Vehicle Report
ANSWER:
With Fleet Director you’re in a virtual passenger seat, 24/7.

With Fleet Director, you’re in the driving seat even when you’re not. You will receive accurate information on start, arrival, stationary, departure and break times – as if you’re at the driver’s side. You have complete intelligence on each driver’s activities and how they are driving your trucks.  Fleet Director gives you the power to accurately track times at each stop and document detention times, if they are an issue with certain customers.  It also allows you to control unofficial use and other actions that affect your profitability.

 “Before Fleet Director, there were some misappropriations of donations by drivers. We spot check to see where they should have been that day and where did they actually go.  I know where they are, where they are supposed to be and approximately how much time it should take them to get there.  The drivers are safer, the donations are safer and our assets are safer.”

CFT Management.   

 
ISSUE:
Vehicle costs are spiralling out of control.
TOOLS:
Service Mileage Report, Vehicle Performance Report
ANSWER:
Fleet Director cuts fuel consumption by reducing and controlling unnecessary mileage and excessive idling times.

A recent survey showed that Fleet Director customers averaged a 13% savings on fuel. Detailed Service Mileage Reports and Vehicle Performance Reports both deliver all the information you need to help measure and control vehicle costs.

Other areas of help include monitoring unauthorized usage and vehicle speeds.  And, with better dispatch decisions, wasted miles are reduced even further.

 “A 10-15% reduction in fuel consumption levels was derived from the monitoring of engine idling times and vehicle speeds.  There was also a 10% reduction in out-of-route miles or unauthorized use of vehicles.”

Mid South Engine & Machine.   

 
ISSUE:
Mobile communications are a minefield of disconnection, missed calls and Chinese whispers.
TOOLS:
Message Display Terminal, Message Report
ANSWER:
Fleet Director’s two-way communication will help to stop confusion and increase productivity.

It’s all about the power of two. Fleet Director’s powerful Message Display Terminal (MDT) option delivers 2-way, real-time wireless communications.  Free form text, form fill and canned messages are all available - including status updates, availability and time clock functionality.  In fact, the functionality of MDT can completely eliminate the need for mobile phones at all.  It can also be integrated with back-end routing and dispatch software for added efficiency.

 “If a customer calls wondering where a delivery is, the dispatcher can simply glance at the computer screen and provide the customer with an accurate answer as to how long it will take the driver to reach its delivery location.  Being able to cut down on the time it takes the dispatcher to contact all of our drivers makes the return on investment very high.”  

Freedom Fresh.   

 
ISSUE:
I need to keep customers informed – they won’t accept anything less.
TOOLS:
Map and Status View, Detailed Report, On-Site by Vehicle Report
ANSWER:
Real-time on-screen information and reports help you deliver superior customer service.

With Fleet Director, it’s simplicity itself to keep customers informed about their delivery status.  You can even be really business-like and proactive by giving advance notice of early or late arrivals.  Impressive, isn’t it? By knowing each unit’s exact location and availability, you can provide an immediate answer to a midday call-in customer who wants to know if they’ll get their shipment that afternoon. 

“It is a valuable tool that pays off in better customer service, higher fleet productivity and better driver performance.  We can keep customers accurately informed of where their loads are and when they will be delivered.”

Oldham Lumber Company.   

 
ISSUE:
Protecting a customer’s cargo is more important than ever.
TOOLS:
Delivery Performance By Vehicle Report, Daily Driver Summary Report
ANSWER:
Fleet Director lets you monitor orders from the time they leave the dock until the time they are delivered.

When every maneuver - as well as the total route history - is being monitored and recorded in-transit shrinkage tends to miraculously disappear.  And, should a shortage be reported, you have all the facts necessary to retrace each driver’s day and investigate the facts. With Fleet Director, the truth will be out.

“The company also had been experiencing some thefts of trucks and their loads.  We see the Fleet Director system as added security because it can be used to locate and assist with recovering stolen vehicles.  And when a vehicle can be recovered quickly, chances are the stolen merchandise will still be in it.  The system gives us a better handle on where our trucks are.”

Royal Plywood Company

 

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Quotes

RJ Express

"No wasted miles. Faster response times. Less fuel consumption. Lower labour costs. For us, the investment in Fleet Director pays dividends every day."

Builders' FirstSource

"FleetDirector is an excellent, easy-to-use, versatile tool. We would not operate without it."

Triple B Services

"For its accurate GPS tracking, Fleet Director is well worth the investment to protect our company's assets."

F&W Foodservice

"Overtime dropped by about 20% after we installed Fleet Director."

Caprock Contractors

"Fleet Director keeps on saving us money and making us money every day ... our overtime was cut by 21% almost immediately."

Lone Star Forklift

"Controlling personal use of our vans has impacted the bottom line, with less fuel consumption. I wouldn't want to go back to the way we operated before Fleet Director."

Action Safety Supply

"With Fleet Director, jobs are completed faster … expensive non-productive "stand by" times have been greatly reduced."

Anderson & Howard

"With a click of the mouse using Fleet Director, we can immediately see which one of our trucks is closest."

Texas Concrete Materials

"We've seen lower fuel consumption, lower costs, more loads per day per driver and greater efficiency from detailed reporting. Overall, a 20 – 25% increase in fleet productivity. "